プライバシーポリシー

This privacy policy describes how Koe no Hibiki Vocal Studio collects, uses, and protects your personal data when you use our online platform or interact with our services. We are committed to protecting your privacy and handling your data responsibly in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Information We Collect

We collect information you provide directly to us when you register for lessons or workshops, make inquiries, purchase services, or otherwise communicate with us through our site. This may include information such as your name, contact details (like mailing address), payment information (processed securely by third parties), and details about your interests related to our services.

We may also automatically collect certain information about your device and how you interact with our site. This information may include IP addresses, browser type, operating system, referral URLs, device identifiers, and information about your usage patterns on our site.

How We Use Your Information

We use the information we collect for various purposes, including:

Providing and managing the services you request, such as vocal lessons, classes, workshops, and studio rental.
Processing transactions and sending you related information, including confirmations and invoices.
Communicating with you about your account, services, and updates.
Responding to your inquiries and providing customer support.
Improving our services and developing new offerings.
Understanding how users access and use our services to analyze and improve performance.
Complying with legal obligations.

Legal Basis for Processing

We process your personal data based on several legal grounds:

The necessity of processing for the performance of a contract with you or to take steps at your request before entering into a contract (e.g., providing lessons you signed up for).
Your consent, where required by law, which you can withdraw at any time.
Our legitimate interests, provided these do not override your fundamental rights and freedoms (e.g., improving our services, preventing fraud).
Compliance with a legal obligation.

Sharing Your Information

We do not sell your personal data to third parties. We may share your information with trusted third parties who perform services on our behalf, such as payment processors, service providers assisting with online lessons platforms, or IT support. These third parties are obligated to protect your information and use it only for the purposes for which we provide it to them.

We may also disclose your information if required by law, legal process, government request, or to protect our rights, property, or safety, and that of our users or the public.

Data Security

We implement reasonable technical and organizational measures designed to protect your personal data from unauthorized access, use, alteration, and disclosure. However, no internet transmission is entirely secure, and we cannot guarantee the absolute security of your data.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for satisfying any legal, accounting, or reporting requirements. When your data is no longer required, we will securely delete or anonymize it.

Your Rights Regarding Your Personal Data

Depending on your location and applicable data protection laws, you may have the following rights regarding your personal data:

The right to access the personal data we hold about you.
The right to request rectification of inaccurate or incomplete data.
The right to request erasure of your personal data under certain conditions.
The right to request restriction of processing of your data under certain conditions.
The right to object to the processing of your data under certain conditions.
The right to data portability, allowing you to receive your data in a structured, commonly used, and machine-readable format.
The right to withdraw consent at any time where processing is based on consent.

To exercise these rights, please contact us using the address provided below. We may need to verify your identity before fulfilling your request.

Cookies and Tracking Technologies

Our site may use cookies and similar tracking technologies to enhance your user experience, analyze site usage, and improve our services. You can typically manage your cookie preferences through your browser settings.

Third-Party Links

Our site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will indicate any changes by posting the new policy on this page. Your continued use of our services after any changes signifies your acceptance of the updated policy.

Contact Us

If you have any questions about this privacy policy or our data practices, you may contact us at:

Koe no Hibiki Vocal Studio
Shibuya Building, 3F,
2-10-5, Dogenzaka,
Shibuya, Tokyo, 150-0043,
Japan